USA DELIVERY INFO

DELIVERY SERVICE

All our deliveries are handled by USPS.

Reliability is key, which is why we use a USPS 2-3 days Priority with tracking.

After your payment is authorized and verified, it can take 24 to 72 hours to process your order. Weekends and holidays are not included.

You will receive your order 2-3 business days from the date that it is shipped out and not from the date that it is placed. When your order has been shipped, you will receive an email with tracking information.

The USPS tracking information is key. If your tracking information states that your package was delivered and you have not received it, you must contact USPS. Kadjoé Design does not hold or accept responsibility for packages that have been stated as delivered by the carrier.

We do not issue refunds or credits for packaged that the carrier confirms as being delivered.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.

HOW MUCH IS SHIPPING?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

HOW LONG IS SHIPPING?

1. USPS Priority Mail (2-3 business days)
2. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases) Express is NOT overnight (Signature required)

 

INTERNATIONAL DELIVERY INFO


Use the dropdown box to find your country and view delivery times and charges.

Delivery time

Cost

6-20 Working days

USD $10.00


DELIVERY SERVICE

Kadjoé Design is proud to service our customers all over the world! The default pricing on our website is in USD. The conversion rate at the time of the transaction depends on your issuing credit card company.

At Kadjoé Design we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.

CUSTOMS

Any customs or import duties are charged once the order reaches its destination country and therefore must be paid by the recipient of the order.

Kadjoé Design is not responsible for applicable customs fees, import duties, taxes or any other charges. Kadjoé Design has no control over these charges and cannot predict what they may be.

The customer is responsible for the charges, even if the shipment is refused upon delivery.
Customs policies vary from country to country. We’d recommend that you contact your local customs office for further information. We cannot refund purchases due to import/customs charges.

HOW MUCH IS SHIPPING?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

HOW LONG IS SHIPPING?

1. USPS First class mail (14 - 20 business days) *This option will only appear if your order weighs under four pounds.
2. USPS Priority mail (6 -14 business days)
3. USPS Express Mail (5 -10 business days) (Signature required)

HOW DO I TRACK MY ORDER?

When your order has shipped, we will send you a confirmation email that includes a customs form label number that can be used to locate your package, but is not an actual tracking number.